Integrating sustainability into an existing business requires big changes. Companies need to revise the way they define and reward success. Managers have to work together to set new goals and KPI’s. The more senior the manager, the harder all this is likely to be. We help your executive team surface their responses to change and deal with the tensions between them in order to reach alignment.
We supported an international fragrance developer to move beyond showcasing pretty CSR stories to doing real sustainability. This involved transforming the governance of sustainability issues, making them part of operational line management, and setting individual responsibilities for sustainability performance. Despite internal tensions and top management reluctance managers were able to reach a consensus and forge a sustainability strategy that improved their competitive position, won new contracts and turned adversarial key accounts into business partners.